LIBERTO / OUR APPROACH
DOING THE RIGHT THING.
To us, a premium fragrance or skincare experience goes beyond what's inside the bottle. It includes being clear about what you're buying, how it is delivered and what happens if something isn't right.
DISCOVER FIRST. DECIDE WITH CONFIDENCE.
When you order a qualifying full-size Liberto Eau de Parfum directly from our website, we include a complimentary 5ml vial of that same scent. Try the sample before opening your full-size bottle. If the fragrance isn't for you, contact us within 14 days of delivery and we'll provide a free return label for the unopened, unused full-size bottle. See our Returns & Refunds Policy for the details. Your statutory rights remain unaffected.
SERIOUS ABOUT PRODUCT INFORMATION.
We want customers to know what to expect. Our fragrance pages explain their scent character and notes; our Serious Skincare pages describe the ingredients and intended cosmetic benefits without promising impossible results.
SUPPORT WHEN YOU NEED IT.
If a product is incorrect, damaged or faulty, please tell us. We'll investigate and arrange the appropriate remedy in line with your statutory rights. You can reach the Liberto customer service team at cs@libertoonline.com or through our contact page.
GOOD PRODUCTS. CLEAR PROMISES. BETTER CUSTOMER CARE.